Who Are We
We Are Spiral Cities Marketing LLC
CEO and Founder Jon C. Coward formed Spiral Cities Marketing based upon the idea of doing Marketing with the client first in mind and not the money. We believe if you make the client money, you will stay in business and make money. We only work with those who believe the same. We now have clients of all levels, in many states all across the country, with a high retention rate.
We are different from most of the “one-price” agencies in that we operate with complete transparency for the client and integrity at every step . Clients can access their actual Google campaign at anytime if they wish (but they don’t have to) to see what’s going on. They do not have to depend upon taking the word of a monthly report or a customer service rep. Many more than you know are falsified.
We are a pure Traditional and Internet Marketing company. We are not in the MLM game nor direct marketing nor whatever new name people use nowadays. Ask your agency what percentage goes to your actual campaign.
Where We Are and What We are Doing:
- We are part of Google Engage for Agencies program and have dedicated Google staff at our call.
- We limit our client base to ensure we can properly service each and every one. Like most true agencies, we do not accept just anyone. We manage our client load carefully and If we can’t successfully run their campaign for whatever reason (Including non-viability for Adwords), we turn the business down and refer them elsewhere.
- We have experts in each area of the company. We do not use barely trained customer service reps to answer client questions. The Spiral Cities team has been hand-picked to deliver effective online advertising, mobile media and social media campaigns.
- Customer service can be handled by phone with a sales rep or a ticket can placed and tracked in our online system at http://www.spiralcities.com/support
- While we use bidding automation to help accounts with budgeting and warnings, we do not believe they can make effective changes in most cases. An automated system won’t be able to change a landing page, test two landing page designs or adjust ad copy for a keyword that isn’t performing. pausing a keyword is not always the answer. A highly trained professional makes the necessary adjustments as needed.
- Our proprietary “Spiral Camp” software allows our project teams to stay on top of projects no matter where they are located.
- We give back to the community in the form of free marketing consulting and support for non-profits such as SpiritofAutism.org and the Emily’s Song Benefit for Camp Independence (part of the National Kidney Foundation for Georgia).
The Spiral Cities Marketing team serves customers marketing needs with the utmost care and professionalism.
We are about results… pure and simple.
Spiral Cities Marketing, LLC offers fulls service marketing strategy, search marketing, SEO, Social Media, graphic design as well as website design and development.